Email: cs@primyhome.com
Phone: +1 (775) 320-9681
Service Time: Mon – Fri: 9:00 AM – 6:00 PM (PT)
Versand
We will ship from the local warehouse to you depending on your shipping address and/or available inventory. Please keep in mind, shipping times are estimates and not guaranteed - delays may occur due to things like inclement weather, shipping issues, customs delays, inventory shortages, or other situations beyond our control. However, we will always do our best to get your order to you as soon as possible.
Delivery Time
All Primyhome products enjoy free shipping.
Total Delivery Time: 4-10 business days (including 1-3 days processing + 3-7 days shipping), excluding weekends and holidays
Shipping Costs
| Type | Processing Time | Shipping Time |
| Free Ground Shipping | 1-3 Business Days | 3-7 Business Days |
Coverage Area
We offer FREE shipping to the contiguous 52 states in the US for our products(Excludes Alaska, American Samoa, Guam, Hawaii, the Northern Mariana Islands, Puerto Rico, the Armed Forces of the Americas, the Armed Forces of Europe, and the Armed Forces of the Pacific regions). We will ship from the warehouse to you. International delivery is not available at this time.
Carrier
Main Shipping partners: FedEx, UPS
Logistics Tracking
To ensure you are always updated your order’s progress, 24 hours after your package has shipped from the warehouse you will receive a confirmation email containing all of the details you need. You’ll find the shipping details inside, and a tracking number you can use to keep track of your order.
You can track your order at https://primyoffice.com/apps/17TRACK by entering your tracking number.Your package status can be also tracked on the official logistics website.
-FedEx: https://www.fedex.com
-UPS: https://www.ups.com
Third-party collection point reminder
Use express cabinets/collection points at your own risk. It is recommended to fill in the direct delivery address to ensure the safety of the package.
In the event of any shipping-related issues please reach out to us via our service email cs@primyhome.com or +1 (775) 320-9681 as we are more than happy to help. FedEx and UPS do not honor claims of lost packages if delivered to the correct address. Primyhome will not be liable for such claim.